Customer Service Representative - State Farm Agent Team Member

Spencer Gaille; Brownsville (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Job summary

Spencer Gaille - State Farm Agent in Brownsville, TX seeks a Customer Service Representative to deliver outstanding experiences for customers seeking insurance and financial services. You will handle inquiries, build relationships, and ensure accurate record-keeping while supporting a growing local community.

Dedicated to customer service, you will collaborate with the agent team, stay organized, and manage multiple tasks with attention to detail.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Spencer Gaille - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.