Customer Service Representative - State Farm Agent Team Member

Keith Nederhoed; Burnsville (MN); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

401(k) matching

Free food & snacks

Health insurance

Paid time off

Profit sharing

Signing bonus

Vision insurance

Job summary

Keith Nederhoed is seeking a Customer Service Representative - State Farm Agent Team Member. This role, based in Burnsville, MN, focuses on delivering exceptional customer experiences for our insurance agency. You will assist customers with inquiries, policy changes, and claims while ensuring accurate records of interactions.

Ideal candidates will have strong communication skills, attention to detail, and preferably experience in customer service. Enjoy benefits such as paid holidays, health insurance, and a supportive workplace culture.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask while maintaining attention to detail.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Burnsville - MN

• 401(k)
• 401(k) matching
• Free food & snacks
• Health insurance
• Paid time off
• Profit sharing
• Signing bonus
• Vision insurance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Keith Nederhoed - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

WHAT MAKES OUR AGENCY UNIQUE

• People often say culture is important to a place they work; ask anyone on our team if they look forward to coming to work or dread it? I think you'll know their answer!
• We work hard and play hard!

BENEFITS AND PERKS

• 401K Retirement
• Salaried base pay + Uncapped Commissions + Bonuses
• Bonuses can include trips!
• Health Insurance
• Dental & Vision Insurance
• Life & Disability Insurance
• 13 Paid Holidays, including your birthday off
• Sick Leave and PTO
• You do not have to work on Saturdays or Sundays

Compensation $17.00 - $20.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none