Customer Service Representative - State Farm Agent Team Member

Mark Swain - State Farm Agent; Bradenton (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Mark Swain - State Farm Agent in Bradenton, FL is seeking a Customer Service Representative to deliver exceptional service and support the growth of the insurance business. You will resolve inquiries, coordinate with team members, and anticipate community needs to ensure ongoing customer satisfaction.

The role requires strong communication, meticulous record-keeping, and a dedication to helping people, with prior customer service experience preferred to thrive in a fast-paced environment.

Qualifications

• Customer service-oriented with strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Attention to detail

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Mark Swain - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.