Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Blythewood (SC); On-site; USD 31,500 - 38,500; Full time

Benefits offered by this job

License reimbursement

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Health insurance

Job summary

An insurance agency in Blythewood, SC, is seeking a Customer Service Representative to provide exceptional support and generate positive customer experiences. In this role, you will manage inquiries, assist with policy changes, and process claims. Ideal candidates will possess strong communication skills and attention to detail, with previous customer service experience preferred. This position offers a competitive salary along with benefits including a flexible schedule and training opportunities.

Qualifications

• Strong communication and interpersonal skills essential for customer service.
• Ability to multitask and detail-oriented in handling inquiries.
• Previous customer service experience is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

About Our Agency

Our first agency opened in 2004, and we’ve since grown to two office locations with a strong team of 13 members. I’ve been with State Farm since 1994 and held several roles along the way, including Sales Leader, which has helped shape the way I lead and support my team today.

Benefits

• License reimbursement
• 401(k)
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule
• Health insurance

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Theresa Miley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams.

We Are Located In Irmo, SC And Help Customers With Their Insurance And Financial Services Needs, Including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.