Receptionist - State Farm Agent Team Member

Talentify; Blacksburg (VA); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Job summary

State Farm Agent team member in Blacksburg, VA engages with the public to deliver friendly, professional service and to promote State Farm insurance and financial products. The role includes building relationships, following up with customers, and handling inquiries about eligibility, coverages, and billing in a team environment.

Employees pursue licensing, training, and growth within the agency, with compensation that combines salary and commission, plus benefits.

Qualifications

• Excellent communication skills, both written and verbal.
• Self-motivated and detail oriented.
• Proactive in solving problems and delivering service.
• Dedicated to customer service and collaborative work.
• Ability to relate to customers in a friendly manner.
• Team-oriented with good interpersonal skills.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Communication

Self-motivation

Detail oriented

Problem solving

Customer service

Team player

Relationship building

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Opportunity for advancement

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.