Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Bellevue (NE); On-site; USD 50,000 - 70,000; Full time

Job summary

A State Farm independent contractor agency in Bellevue, Nebraska, seeks an outgoing Agent Team Member dedicated to customer service. This role offers a collaborative environment with growth opportunities and a comprehensive benefits package. Candidates should demonstrate excellent communication skills and a proactive approach to problem-solving, with an interest in insurance and financial services.

Benefits

Paid time off (vacation and personal/sick days)

Employer paid health, dental, and vision insurance

Flexible hours

Growth potential and opportunity for advancement

Hiring Bonus of up to $3000 for pre-licensed candidates

Qualifications

• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Experience working in a team environment.

Responsibilities

• Establish customer relationships and follow-up as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, and market appropriate products.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Job description

Responsive recruiter

Replies within 24 hours

About Our Agency

Our agency has been proudly serving the community since 2006, and we’re excited to continue growing with the addition of new team members. We currently have a dedicated team of five full-time professionals, all working together to provide top-tier service to our customers.

We offer a flexible scheduling and PTO policy to help maintain a healthy work-life balance. Our agency culture is built on teamwork and support, and we love fostering a positive environment where everyone feels valued. We also offer a range of benefits, including dental, vision, and health insurance, as well as cancer insurance. And, yes, we have an office dog!

Outside of the office, I’m committed to giving back to the community. I sponsor local youth baseball and soccer teams, organize food bank drives, and support nonprofits that serve children. I’m also an active member of the local Kiwanis Club.

If you're looking to join a team that values collaboration, community involvement, and personal well-being, we’d love to hear from you!

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  
  

As an Agent Team Member, you will receive...

• Salary plus commission/bonus (Earning potential over $75k)
• Paid time off (vacation and personal/sick days)
• Employer paid health, dental and vision
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus of up to $3000 for pre-licensed candidates
  
  

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
  
  

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $50,000.00 - $70,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• We help customers with their insurance and financial services needs, including Life Insurance, Retirement Planning, Business Insurance, and College Planning.
• Our office is located in Bellevue Nebraska.
• Our office is open M-F 8am to 5pm.
• I have been a State Farm agent since 2006.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, and New Agent Program Qualifier
  
  

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.