Customer Service Representative - State Farm Agent Team Member

Allan Davis - State Farm Agent; Bella Vista (AR); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Allan Davis - State Farm Agent is hiring a Customer Service Representative to provide exceptional service and support to customers. The ideal candidate will handle inquiries, assist with policy changes, and process claims while maintaining accurate records.

This position offers opportunities for growth and development in a vibrant insurance agency. Bilingual Spanish is preferred, and previous customer service experience is a plus. Join a dedicated team focused on delivering remarkable customer experiences in Bella Vista, Arkansas.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Ability to multitask and maintain attention to detail is crucial.
• Previous experience in customer service is a plus.
• Bilingual Spanish skills are preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Allan Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.