Customer Relations Representative - State Farm Agent Team Member

Allan Davis Insurance; Bella Vista (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Allan Davis Insurance in Bella Vista, AR, is seeking a Customer Relations Representative to enhance customer experiences. This full-time position offers competitive compensation between $40,000.00 and $55,000.00 annually, along with benefits like a flexible schedule and paid time off. The ideal candidate will possess strong communication and problem-solving skills and have a passion for customer service. Opportunities for growth are provided for dedicated team members.

Qualifications

• Exceptional customer service skills with a focus on empathy.
• Ability to maintain calm in high-pressure situations.
• Strong communication skills are essential.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Customer service preferred

Ability to handle high-stress situations

Bilingual Spanish preferred

Job description

Customer Relations Representative - State Farm Agent Team Member

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

As a Customer Relations Representative - State Farm Agent Team Member with Allan Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.
• Bilingual Spanish preferred.

Compensation: $40,000.00 - $55,000.00 per year

Position Type: Full Time Location: Bella Vista, AR

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.