Customer Service Representative - State Farm Agent Team Member

Allan Davis Insurance; Bella Vista (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Allan Davis Insurance is looking for a Customer Service Representative to join their team in Bella Vista, AR. This full-time role involves generating exceptional customer experiences, resolving inquiries, and assisting with insurance policy management.

Qualified candidates will possess excellent communication skills, attention to detail, and a passion for helping people. Benefits include a competitive salary range of $40,000 to $55,000, health insurance, and opportunities for training and advancement.

Qualifications

• Communication and interpersonal skills are crucial.
• Being detail-oriented and able to multitask is important.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bella Vista, AR

Compensation $40,000.00 - $55,000.00 per year

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Allan Davis – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.