Customer Service Representative - State Farm Agent Team Member

Barrysegroves; Ashland City (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Opportunities for advancement

Job summary

A local insurance agency in Ashland City, TN, is seeking a Customer Service Representative to support sales and customer relationships for insurance products. This full-time role includes responsibilities such as providing excellent service, developing leads, and collaborating with the agent on marketing goals. Ideal candidates will possess strong interpersonal skills and a passion for assisting clients in managing risks. The agency offers a supportive environment with growth opportunities and compensation that includes salary and commission.

Qualifications

• Preferred sales experience in a retail or telemarketing setting.
• Excellent verbal and written communication skills.
• Enthusiastic about helping others through insurance.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service about insurance inquiries.
• Develop leads and meet marketing goals.

Skills

Sales experience

Excellent interpersonal skills

Excellent communication skills

Enthusiastic about insurance and financial products

People-oriented

Organizational skills

Self-motivated

Teamwork

Ability to multi-task

Education

High school diploma or equivalent

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Ashland City - TN

Position Overview

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Barry Segroves - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Barry Segroves - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Ashland City, TN **close to Nashville.
• Our office is open 8:30-5:00.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Can you work in a position with weekly/monthly sales goals? *

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Highest level of education *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Referral code from a current employee If no code provided, add their name instead.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none