Multi-Line Representative - State Farm Agent Team Member

Reyna Insurance; Ankeny (IA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

Licensing paid by agency

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Reyna Insurance in Ankeny, IA, is seeking a Multi-Line Representative to engage with customers and support office operations. The ideal candidate should possess strong communication skills and be comfortable in a fast-paced environment. With a focus on building connections and delivering exceptional service, this role aims to support community initiatives.

Compensation ranges from $55,000 to $80,000 annually, and benefits include life insurance, a Simple IRA, and a flexible schedule.

Qualifications

• Effective written and verbal communication skills are essential for customer interaction.
• Strong organizational abilities with attention to detail are crucial for maintaining records.
• Comfortable working in a fast-paced environment ensures productivity.
• Prior experience in customer service, business support, or insurance is preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities with attention to detail

Comfortable working in a fast-paced environment

Prior experience in customer service, business support, or insurance

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Ankeny - IA

Benefits

• Simple IRA
• Life insurance
• Licensing paid by agency
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

About our Agency

Our agency opened in 2020 and is a close-knit team of three focused on building strong relationships and delivering meaningful service to our customers. Before becoming a State Farm agent, I spent 13 years working in State Farm corporate, which gave me a strong foundation in the business and a customer-first mindset.

I’m a proud parent of two high schoolers, and family plays a big role in both my personal life and how I run the office. We stay very active in the community through involvement with the Chamber, local Uptown events like movie nights, and organizations such as the Animal Rescue League. Giving back and staying connected locally is something we truly value.

For our team, we offer life insurance, short-term disability, a Simple IRA, licensing paid up front, and a strong focus on work-life balance.

Our office culture is family-oriented and built around what we call “heart, head, and humor.” We’re passionate about getting to know our customers and helping protect what matters most to them. We’re looking for someone who is outgoing, people-focused, and a true team player—someone who enjoys meeting new people, is always learning, and wants to grow as part of a supportive and fun team.

Location Address: Ankeny, IA 50023

At Reyna Immerfall - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $55,000.00 - $80,000.00 per year