Account Representative - State Farm Agent Team Member

Reyna Insurance; Ankeny (IA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Reyna Insurance is seeking an Account Representative - State Farm Agent Team Member in Ankeny, IA. In this full-time role, you will facilitate customer relations while helping grow the agency through excellent service and proactive marketing of products.

The ideal candidate should possess strong communication skills, be detail-oriented, and have experience in customer service or sales. This position offers a salary range of $55,000.00 - $80,000.00 per year along with various benefits including a Simple IRA and opportunities for advancement.

Qualifications

• Excellent communication and interpersonal skills are necessary.
• Detail-oriented with strong multitasking abilities.
• Customer service or sales experience is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Account Representative - State Farm Agent Team Member

Full Time in Ankeny - IA

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Opportunity for advancement
• Paid time off

About Our Agency

Our agency opened in 2020 and is a close-knit team of three focused on building strong relationships and delivering meaningful service to our customers. Before becoming a State Farm agent, I spent 13 years working in State Farm corporate, which gave me a strong foundation in the business and a customer-first mindset.

I’m a proud parent of two high schoolers, and family plays a big role in both my personal life and how I run the office. We stay very active in the community through involvement with the Chamber, local Uptown events like movie nights, and organizations such as the Animal Rescue League. Giving back and staying connected locally is something we truly value.

For our team, we offer life insurance, short-term disability, a Simple IRA, licensing paid up front, and a strong focus on work-life balance.

Our office culture is family-oriented and built around what we call “heart, head, and humor.” We’re passionate about getting to know our customers and helping protect what matters most to them. We’re looking for someone who is outgoing, people-focused, and a true team player—someone who enjoys meeting new people, is always learning, and wants to grow as part of a supportive and fun team.

Role Description

As Account Representative - State Farm Agent Team Member for Reyna Immerfall - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation $55,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.