Customer Service Representative - State Farm Agent Team Member

Youragentrachelle; Galt (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Paid by Agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Youragentrachelle is seeking a Customer Service Representative - State Farm Agent Team Member in Galt, California. The ideal candidate will provide exceptional customer service and support the growth of the agency while resolving customer inquiries and coordinating with team members.

Responsibilities include answering inquiries, assisting with policy changes, and processing claims. Preferred qualifications include strong communication skills and previous customer service experience. The role offers competitive salary, health insurance, and other benefits.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Benefits

• License Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Rachelle Copp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.