Receptionist - State Farm Agent Team Member

Rachaelkiddinsurance; Mobile (AL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Rachaelkiddinsurance in Mobile, AL, is looking for a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support team operations. The ideal candidate is organized, detail-oriented, and eager to engage with customers while contributing positively to the work environment.

This full-time position offers a supportive role with opportunities for advancement in the insurance industry. Responsibilities include greeting customers, managing appointments, and assisting with inquiries, along with a competitive salary and various benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Comfortable in engaging sales conversations.
• Basic proficiency in computer applications.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist with handling inquiries and maintaining records.
• Identify sales opportunities with customers.
• Provide excellent customer service and follow-up.

Skills

Communication skills

Organizational skills

Customer service

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time, Mobile, AL

Compensation: $35,000.00 - $40,000.00 per year

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Rachael Kidd - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.