Customer Service Representative - Spottswood

ATC Fitness; Memphis (TN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Free gym membership to ATC Fitness

Flexible work hours

Career growth

Healthy work environment

Job summary

ATC Fitness is looking for a friendly Customer Service Representative in Memphis to help members and guests. You will guide tours, promote memberships, answer calls, and help new members start with Smart Start Training, while keeping the gym clean and welcoming.

The role emphasizes reliability, punctuality, and a positive attitude, with a flexible schedule and growth opportunities within our team environment.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• A positive attitude with a passion for helping others.
• Prior customer service or sales experience is a plus, but not required.
• Must be reliable and punctual.

Responsibilities

• Assist current gym members with their needs, ensuring a great experience every visit.
• Provide tours to prospective members, showcasing our facilities and benefits.
• Sell gym memberships by sharing our values and programs with new prospects.
• Answer phone calls professionally and address inquiries or concerns.
• Familiarize new members with our Smart Start Training workout program.
• Perform daily cleaning to maintain a clean and welcoming facility.

Skills

Interpersonal skills

Communication

Team player

Reliability

Punctuality

Education

No degree required

Job description

4682 Spottswood Avenue - Memphis TN 38117

About Us

ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance.

Position Summary

We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences.

Key Responsibilities

• Assist current gym members with their needs, ensuring a great experience every visit.
• Provide tours to prospective members, showcasing our facilities and benefits.
• Sell gym memberships by sharing our values and programs with new prospects.
• Answer phone calls professionally and address inquiries or concerns.
• Familiarize new members with our Smart Start Training workout program.
• Perform daily cleaning to maintain a clean and welcoming facility.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• A positive attitude with a passion for helping others.
• Prior customer service or sales experience is a plus, but not required.
• Must be reliable and punctual.

Perks and Benefits

• Free gym membership to any ATC Fitness location.
• Flexible work hours to fit your schedule.
• Opportunities for career growth within the company.
• A healthy and supportive work environment.