Customer Service Representative — Quick Pay & On-the-Job Training

U-Haul; Apple Valley (CA); On-site; USD 48,425,000 - 54,443,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative in Apple Valley, CA. You will be the face of our service, assisting customers inside and outside a U-Haul center, using U-Scan tech to manage rentals, move and hook up trucks, and inspect equipment.

This on-the-job role offers benefits, a fast-paced team environment, and opportunities for growth. A valid driver’s license and high school diploma are required, with training provided for certifications and safety procedures.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Apple Valley, CA. You will be the face of our service, assisting customers inside and outside a U-Haul center, using U-Scan tech to manage rentals, move and hook up trucks, and inspect equipment.

This on-the-job role offers benefits, a fast-paced team environment, and opportunities for growth. A valid driver’s license and high school diploma are required, with training provided for certifications and safety procedures.