Customer Service & Equipment Rental Specialist

U-Haul; Apple Valley (MN); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Hiring bonus

Certification bonus

On-the-job education

Job summary

U-Haul is hiring a Customer Service Representative in Apple Valley, MN. You will assist customers inside and outside a U-Haul center, manage rentals with U-Scan technology, and help move and hook up trucks and trailers.

This role includes equipment inspection, answering product questions, and preparing rental invoices, with certification opportunities for propane and forklift. On-the-job education is provided.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High School Diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Apple Valley, MN. You will assist customers inside and outside a U-Haul center, manage rentals with U-Scan technology, and help move and hook up trucks and trailers.

This role includes equipment inspection, answering product questions, and preparing rental invoices, with certification opportunities for propane and forklift. On-the-job education is provided.