Customer Service Representative- Part-Time

Ritchie Bros. Group; Orlando (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading auction company is seeking a part-time Customer Service Representative in Orlando, Florida. Responsibilities include organizing documents, communicating with customers and teams, processing payments, and ensuring excellent customer service. The ideal candidate has previous in-person customer service experience, is adaptable to new technology, and thrives under pressure. Strong teamwork and safety commitment are essential for this role.

Qualifications

• Previous work experience where you worked in-person with customers.
• Experience using computers and able to learn new technology and software.
• A commitment to providing fantastic customer service.
• Able to work well and maintain a positive attitude in high-pressure situations.
• Thrives working as part of a team.

Responsibilities

• Organizing keys and filing documents by coding system and Lot number.
• Communicating with departments and customers for necessary documents.
• Processing payments from successful bidders.
• Providing customers with information about auxiliary services.
• Delivering superior customer service to all customers.
• Supporting the commitment to safety.

Skills

Customer service

Communication

Teamwork

Technology adaptation

Job description

Customer Service Representative- Part-Time

Responsibilities

• Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
• Actively communicate with many different departments and or team’s and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc.
• Responsible for processing payments from successful bidders
• Provide customers with information about auxiliary services.
• Ensure that superior customer service is always delivered to all customers.
• Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
• Perform other duties as assigned.

Qualifications

• Previous work experience where you worked in-person with customers.
• Experience using computers, and able to learn to use new technology and software.
• A commitment to providing fantastic customer service.
• Able to work well and maintain a positive attitude in high-pressure situations.
• You thrive working as part of team, pitching in wherever you’re needed.

Job Info

• Job Identification 9343
• Posting Date 04/03/2026, 07:41 PM
• Locations 700 Ritchie Rd, Davenport, FL, 33897, US (On-site)