Customer Service Representative - Onsite

ResultsCX; Oak Brook (IL); On-site; USD 15,911 - 22,661; Full time

Job summary

ResultsCX in Oak Brook is seeking a Customer Service Representative to assist customers with account updates and inquiries. The role requires handling inbound and outbound calls while ensuring customer satisfaction.

Candidates must have a high school diploma or GED, and demonstrate typing skills of 25 words per minute. The position offers on-site training with starting pay rates of $14/hr. Ideal applicants will possess reliable transportation and strong interpersonal skills.

Qualifications

• High school diploma or GED required.
• Typing skills: 25 words per minute.
• Intermediate/advanced technical proficiency with multiple systems.
• Open availability 7 days a week.
• Reliable transportation to the office.
• Live within commuting distance of Oak Brook, IL.
• Extroverted personality thriving on social connections.

Responsibilities

• Handle inbound and outbound calls to assist customers.
• Provide accurate information and resolve issues.

Skills

Typing skills

Technical proficiency

Communication skills

Education

High school diploma or GED

Job description

Customer Service Representative - Onsite

Location: 900 Commerce Dr #310, Oak Brook, Illinois 60523 US

Full Location: Oak Brook, United States

Responsibilities

• Handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, new account setups, and more.
• Provide accurate information, resolve customer issues, and ensure satisfaction.

Qualifications

• High school diploma or GED required.
• Typing skills: 25 words per minute.
• Intermediate/advanced technical proficiency toggling between multiple systems.
• Open availability 7 days a week.
• On-site CSR pay rates start at $14/hr in training.
• Reliable transportation to the office.
• Live within commuting distance of 900 Commerce Dr #310, Oak Brook, IL.
• Extroverted personality that thrives on social connections, work events, and in-person mentoring.

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.