Customer Service Representative- Lancaster NH

Bar Harbor Bank & Trust; New Hampshire; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Insurance (Medical/Dental/Vision/Life)

Paid holidays

401(k)

Paid vacation & sick time

Wellness program

Continuing education

Job summary

Bar Harbor Bank & Trust in Lancaster, NH is seeking a part-time Customer Service Representative to be the first point of contact for customers, handling day-to-day banking needs and building trusted relationships.

You will assist customers with financial needs, process transactions, and refer products and services while contributing to branch goals in deposits and loans. Previous customer service experience and basic Windows knowledge are preferred.

Qualifications

• Front-line customer service experience preferred.
• Ability to identify customer needs and suggest products.
• Proficiency with basic computer programs (Windows).

Responsibilities

• Assist customers with financial needs and referrals to products.
• Process transactions promptly and professionally.
• Build relationships and support community growth.
• Learn general banking knowledge and routine transactions.

Skills

Customer service

Communication

Windows OS

Education

High School or better

Job description

Customer Service Representative- Lancaster NH

Requisition Number: CUSTO003676

• Posted : September 14, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Lancaster, NH 09505, USA

Description

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day-to-day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, part-time 20 hours per week opening for a Customer Service Representative at our Lancaster New Hampshire branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid vacation and sick time, a wellness program, continuing education benefits, and more!

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.