Customer Service Representative- Woodsville, NH

Bar Harbor Bank & Trust; New Hampshire; On-site; USD 36,000 - 48,000; Full time

Job summary

Bar Harbor Bank & Trust in Woodsville, NH is hiring a Customer Service Representative to be the first point of contact for our customers. This full-time, on-site role focuses on delivering friendly, accurate service and guiding customers through their day-to-day banking needs.

You will identify opportunities to refer loans, trusts, investments and other services, while building trusted relationships within the community and supporting branch goals.

Qualifications

• Customer service experience and a working knowledge of Windows are essential.
• Strong communication and the ability to refer additional banking products.

Responsibilities

• Assist customers in identifying financial needs and recommend products and services.
• Refer loans, trusts, investments, and other bank services where appropriate.
• Process transactions accurately and efficiently while delivering friendly service.
• Build trusting relationships with community members and support branch goals.
• Provide support in a fast-paced, team-oriented environment.

Skills

Customer service

Interpersonal skills

Education

High School or better

Tools

Windows

Job description

Requisition Number: CUSTO003679

• Posted : September 16, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Woodsville, NH 09606, USA

Description

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day-to-day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Woodsville, New Hampshire location.

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.