Customer Service Representative - Entry Level

hhv; Virginia Beach (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid training

Entry-level opportunity

Professional development

Job summary

hhv in Virginia Beach is seeking an entry-level Customer Service Representative to join our team. This role is ideal for recent graduates, students, career changers, and those starting their first professional career; no prior customer service experience is required, as paid training is provided.

You will greet customers, answer questions across in person, phone, and email, and help with events and promotions, while building positive relationships and maintaining accurate records.

Qualifications

• No previous customer service experience required.
• Paid training provided.
• Friendly, outgoing, professional demeanor.
• Experience in retail, hospitality, restaurants, or front desk encouraged but not required.

Responsibilities

• Provide friendly, professional customer service and support
• Assist customers with questions, requests, and general information
• Communicate with customers in person, by phone, and through email
• Build positive relationships through professional communication and follow-up
• Listen to customer needs and help provide appropriate solutions
• Maintain accurate customer information and records
• Support customer engagement activities, events, and promotions
• Assist with event registration and other customer-facing activities
• Collect customer feedback and help create a positive customer experience
• Work with team members to meet daily customer service and team goals
• Represent the organization professionally when interacting with customers and the public

Skills

Communication

Active listening

Customer service

Teamwork

Multitasking

Professionalism

Job description

Customer Service Representative - Entry Level

We are hiring an Entry-Level Customer Service Representative to join our team in Virginia Beach.

This is a great opportunity for recent graduates, college students, career changers, and individuals starting their first professional career. No previous customer service experience is required — paid training is provided.

Candidates with experience in retail, hospitality, restaurants, sales, front desk, administrative support, call center, or other customer-facing positions are encouraged to apply.

What You'll Do

• Provide friendly, professional customer service and support
• Assist customers with questions, requests, and general information
• Communicate with customers in person, by phone, and through email
• Build positive relationships through professional communication and follow-up
• Listen to customer needs and help provide appropriate solutions
• Maintain accurate customer information and records
• Support customer engagement activities, events, and promotions
• Assist with event registration and other customer-facing activities
• Collect customer feedback and help create a positive customer experience
• Work with team members to meet daily customer service and team goals
• Represent the organization professionally when interacting with customers and the public

Qualifications

We are looking for someone who is:

• Friendly, outgoing, and professional
• Comfortable communicating with customers and the public
• Dependable, organized, and willing to learn
• A strong communicator and active listener
• Able to work well independently and with a team
• Comfortable handling multiple tasks in a fast-paced environment
• Positive, motivated, and open to coaching
• No previous customer service experience required

What We Offer

• Paid training
• Entry-level career opportunity
• Professional development and skill training
• Supportive, team-oriented work environment
• Opportunities to develop communication and customer relationship skills
• Opportunity to gain experience in customer service, customer engagement, events, and promotions