Customer Service Representative - Emory

Cbtxonline; Emory (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Cbtxonline is seeking a Customer Service Representative (CSR-1) in Emory, TX to support customers with basic account transactions and services. The role reports to the Customer Service Team Leader and focuses on delivering professional service, handling checking/savings/credit transactions, and offering products like cashier's checks, CBTx gift cards, and money orders.

Ideal candidates will demonstrate reliability, good communication, and accuracy in handling financial transactions and customer

Responsibilities

• Assist customers with basic checking, savings, and credit account transactions.
• Sell cashier's checks, CBTx gift cards, and money orders while maintaining professionalism.

Job description

POSITION TITLE: CUSTOMER SERVICE REPRESENTATIVE JOB GRADE: CSR-1

REPORTS TO: CUSTOMER SERVICE TEAM LEADER LOCATION:EMORY

JOB SUMMARY:

Meets customer expectations of service and professionalism while assisting in a variety of basic customer checking, savings, and credit account transactions, as well as customer services such as sales of cashier's checks, CBTx gift cards, and money orders.