Customer Service Representative - Palestine

Cbtxonline; Palestine (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Cbtxonline in Palestine is seeking a Customer Service Representative (CSR-1) to assist customers with basic checking, savings, and credit account transactions, upholding high standards of service. You will interact with customers, answer questions, and guide them through product features while maintaining accuracy and compliance.

The role reports to the Customer Service Team Leader and sits in Palestine, TX.

Responsibilities

• Meets customer expectations of service and professionalism while assisting in basic customer checking, savings, and credit account transactions.
• Assists in sales of cashier's checks, CBTx gift cards, and money orders.

Job description

Position Title: CUSTOMER SERVICE REPRESENTATIVE
Job Grade: CSR-1

Reports To: CUSTOMER SERVICE TEAM LEADER

Location: PALESTINE

Job Summary

Meets customer expectations of service and professionalism while assisting in a variety of basic customer checking, savings, and credit account transactions, as well as customer services such as sales of cashier's checks, CBTx gift cards, and money orders.