Customer Service Representative / Data Entry

Visiting Angels; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Visiting Angels is seeking a focused data entry clerk to continuously update our databases in the United States. You will collaborate with employees and customers to collect information, ensuring data accuracy and timely entry into the relevant databases.

Ideal candidates will have a high school diploma, 1+ years of experience, and excellent knowledge of MS Office, particularly Word and Excel. Strong communication skills are crucial for this role. The position offers opportunities to handle additional duties as they arise.

Qualifications

• 1+ years of experience in a relevant field.
• Good command of English.
• Strong attention to detail and accuracy.

Responsibilities

• Gather invoices, statements, and personal details.
• Correct errors and organize information.
• Create accurate spreadsheets.
• Enter and update information into databases.

Skills

Data entry accuracy

Communication skills

MS Office (Word and Excel)

Interpersonal skills

Touch typing

Education

High school diploma

Job description

Job Overview

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.

Responsibilities

• Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
• Scanning through information to identify pertinent information.
• Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
• Creating accurate spreadsheets.
• Entering and updating information into relevant databases.
• Ensuring data is backed up.
• Informing relevant parties regarding errors encountered.
• Storing hard copies of data in an organized manner to optimize retrieval.
• Handling additional duties from time to time.

Requirements

• High school diploma.
• 1+ years experience in a relevant field.
• Good command of English.
• Excellent knowledge of MS Office Word and Excel.
• Strong interpersonal and communication skills.
• Ability to concentrate for lengthy periods and perform accurately with adequate speed.
• Proficient touch typing skills.