Customer Service Representative CSR

Sports and Imports Auto Sales; Buford (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Sports & Imports Auto Sales in Buford, GA is seeking a friendly Customer Service Representative to be the first point of contact and support daily dealership operations.

You will handle inbound calls, process payments, keep customer records up to date, and ensure accurate transactions while upholding company policies. Strong communication and multitasking in a fast-paced environment are essential for delivering outstanding customer experiences.

Qualifications

• Prior call center experience preferred.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.

Responsibilities

• Answer and direct inbound calls professionally while providing exceptional customer service.
• Process customer payments accurately and efficiently.
• Maintain accurate customer records and update contact information in company systems.
• Complete required documentation and process transactions accurately.
• Follow all company policies and procedures to ensure compliance.

Skills

Call center experience

Verbal communication

Written communication

Multitasking

Professional image

Job description

Join One of Georgia's Fastest-Growing Independent Auto Dealerships!

For more than 20 years, Sports & Imports Auto Sales has helped tens of thousands of customers get reliable transportation through exceptional customer service and flexible financing solutions. We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our growing team.

If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding customer experiences, we'd love to meet you.

What You'll Do

As the first point of contact for many of our customers, you will play an important role in creating a positive experience while supporting the daily operations of our dealership.

Responsibilities

• Answer and direct inbound calls professionally while providing exceptional customer service.
• Process customer payments accurately and efficiently.
• Maintain accurate customer records and update contact information in company systems.
• Complete required documentation and process transactions accurately.
• Follow all company policies and procedures to ensure compliance.

Qualifications

• Previous call center experience preferred.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.