Customer Service Representative - Billing II

Quest Diagnostics; Clifton (NJ); On-site; USD 49,428,000 - 65,904,000; Full time

Benefits offered by this job

Day 1 Medical

Well-being programs

Blueprint for Wellness

healthyMINDS

Vacation/Flex Time

MyDay off

FinFit coaching

401(k) match

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Matching gifts

Education assistance

Career advancement

Job summary

Quest Diagnostics is hiring a Customer Service Representative - Billing II. The role supports billing by phone or correspondence to collect missing information for accurate invoicing to clients, patients, or third-party insurances. The position operates Monday to Friday, 8:30 AM–5:00 PM Eastern.

Base pay ranges from $17.25 to $23 per hour, with potential annual bonus eligibility based on performance. Benefits are offered—varied by full-time or part-time status—and designed to support employees

Qualifications

• Gather missing information to ensure proper billing to clients, patients, or third-party insurances.
• Experience in customer service in a professional office setting.

Responsibilities

• Answer calls and correspondence to gather missing information for billing.

Job description

Customer Service Representative - Billing II - Monday to Friday, 8:30AM-5:00PM Eastern

As a Customer Service Rep- Billing II, you will work by phone or correspondence to gather missing information to ensure proper billing to clients, patients, or third-party insurances. This is an excellent opportunity for someone with previous customer service experience in a professional office setting who is interested in moving into a new area while learning additional skills.

Pay range: $17.25 - $23 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!