Billing Representative II

Quest Diagnostics; Jeffersonville (PA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) with company match

Paid time off

Education assistance

Career advancement opportunities

Job summary

Quest Diagnostics is seeking a Billing Representative II for Monday to Friday, 7:00 AM – 4:30 PM Eastern. You will handle billing inquiries by phone or correspondence, gather missing information for accurate client billing, and support patients and third-party payers.

The role offers competitive pay and bonus potential based on performance. The position emphasizes customer service experience and professional office settings, with comprehensive benefits described for full-time roles.

Qualifications

• Excellent communication skills for client interactions.
• Prior customer service experience in a professional office setting preferred.
• Ability to gather and verify information to support accurate billing.

Responsibilities

• Answer calls or correspond with patients and clients to resolve billing inquiries.
• Gather missing information to ensure accurate billing to clients, patients, or insurers.
• Maintain professional, compliant communication with internal teams and external payers.

Skills

Customer service

Phone support

Administrative tasks

Job description

Billing Representative II - Monday to Friday, 7:00AM – 4:30PM Eastern

As a Billing Rep- Billing II, you will work by phone or correspondence to gather missing information to ensure proper billing to clients, patients, or third-party insurances. This is an excellent opportunity for someone with previous customer service experience in a professional office setting who is interested in moving into a new area while learning additional skills.

Pay range: $17.20+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!