Customer Service Representative âEUR" Healthcare

Maximus; Phoenix (AZ); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Tuition reimbursement

401(k) match

Paid time off

Wellness program

Flexible schedules

Career growth

Meaningful work

Job summary

Maximus in Phoenix, AZ is hiring Customer Service Representatives to guide individuals through healthcare programs. The role focuses on compassionate, reliable support and training is provided to prepare you for success.

Shifts include evenings and nights with a 10% differential for certain hours. The position offers paid training and benefits, including health coverage and 401(k) planning, with a focus on meaningful, non-sales work.

Qualifications

• Paid, thorough training provided.

Responsibilities

• Assist some of the most vulnerable members of our community in understanding and accessing healthcare benefits.
• Provide compassionate, reliable customer service to individuals navigating healthcare programs.

Job description

[1] Youtube Video

Location

On-site in Phoenix, AZ

Starting Pay

$17.42/hr. plus potential bonus opportunities

Schedule

Limited-Service Full-Time positions available

Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter

Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.

Make a Difference by Helping People Navigate Healthcare with Confidence

Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team.

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.

Pay & Benefits

• Competitive Compensation:
  • $17.42/hr base pay + 10% shift differential
  • Potential to earn additional bonus incentives for eligible employees increasing overall compensation
• Comprehensive Insurance Coverage: Company-paid medical coverage
• Tuition Reimbursement: Support for ongoing education and development
• Future Planning: 401(k) with company match
• Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
• Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
• Work/Life Balance Support: Flexible schedules that meet your lifestyle
• Career Growth: A supportive environment with development and promotional opportunities
• Meaningful Work with Impact: No cold calls, sales, or collections involved!
• Eligibility requirements apply, ask your recruiter for more details

Visible links

1. https://youtu.be/xb0KscMD92s