Customer Service Representative âEUR" Healthcare

Maximus; Brownsville (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Company-paid medical coverage

401(k) with company match

Paid Time Off

11 paid holidays

Tuition Reimbursement

Flexible schedules

Job summary

Maximus in Brownsville, TX is hiring Customer Service Representatives to assist individuals navigating healthcare programs. This on-site role offers a base pay of $15.00 per hour with a 10% shift differential for evening and night hours, plus opportunities for bonuses.

Comprehensive training is provided to ensure you can support vulnerable community members with compassion and accuracy. Join a team that values work-life balance, benefits, and career growth, while helping people access needed

Qualifications

• Provide compassionate customer support for individuals navigating healthcare programs.
• Communicate clearly and empathetically with diverse populations.
• Ability to learn and explain complex healthcare benefits.

Responsibilities

• Assist individuals navigating healthcare benefits and plan options.
• Provide accurate information and resolve basic questions with customers.
• Coordinate with team and recruiters to support candidate inquiries.

Job description

Location: On-site in Brownsville, TX

Starting Pay: $15.00/hr. plus potential bonus opportunities*

Schedule: Limited-Service Full-Time positions available; targeted start date, hours, and schedule will be discussed with recruiter

Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 9 p.m.

Make a Difference by Helping People Navigate Healthcare with Confidence

Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.

Pay & Benefits

• - Competitive Compensation:
• * $15.00/hr. base pay + 10% shift differential
• * Potential bonus opportunities may be available, subject to eligibility requirements
• - Comprehensive Insurance Coverage: Company-paid medical coverage
• - Work/Life Balance Support: Flexible schedules that meet your lifestyle
• - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
• - Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
• - Tuition Reimbursement: Support for ongoing education and development
• - Future Planning: 401(k) with company match
• - Career Growth: A supportive environment with development and promotional opportunities
• - Meaningful Work with Impact: No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

References

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