Customer Service Representative -Healthcare

Maximus; Chester (VA); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Shift differential

Health insurance

Paid time off

401k with company match

Career growth

Wellness program

Job summary

Maximus is seeking a Customer Service Representative (Healthcare) to assist consumers navigating complex healthcare plans. This on-site role in Chester, VA offers paid training and opportunities to grow within a mission-driven company.

The position features a base pay of $15.82 per hour, plus a 10% shift differential for evening hours, with flexible full-time schedules and weekend options. Training is provided to prepare CSRs with industry knowledge and professionalism.

Job description

Customer Service Representative - Healthcare

Location: On-site in Chester, VA

Hourly Base Pay: $15.82/hr. plus potential bonus opportunities*

Schedule: Flexible Limited-Service Full-Time schedules available

Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m.

Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You!

Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.

Pay and Benefits

• We provide a competitive package designed to support your success both inside and outside work:


• Work/Life Balance Support: Flexible schedules that meet your lifestyle!


• Competitive Compensation:


• $15.82/hr. + 10% shift differential for evening shifts


• Potential bonus opportunities may be available, subject to eligibility requirements*


• Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience


• Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage


• Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays


• Future Planning: 401k with company match


• Career Growth: A supportive environment with career development and promotional opportunities


• Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs


• Meaningful Work with Impact: No cold calling, sales, or collection calls required!


• Eligibility requirements apply, ask your recruiter for more details

References

Visible links

1. https://youtu.be/jYXAl19COEk