Customer Service Representative #3328

FiveStar Food Mart; Elizabethtown, Northern (KY, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

FiveStar Food Mart in Elizabethtown, KY is seeking a Customer Service Representative to provide a friendly, quick, and safe shopping experience. You will greet customers, process transactions, stock shelves, and keep the store clean according to FiveStar guidelines.

The role requires reliable attendance, the ability to multi-task across registers and deli areas, and a professional appearance. This on-site position offers a fast-paced environment with flexibility for various shifts.

Qualifications

• Greet customers warmly and provide friendly, quick service.
• Handle sales transactions accurately on a register.
• Maintain clean, well-stocked store areas and food service spaces.
• Follow safety protocols and FiveStar policies.

Responsibilities

• Greet customers and complete sales transactions.
• Maintain cleanliness of deli, sales floor, and restrooms.
• Restock and manage inventory levels to ensure product availability.
• Adhere to safety guidelines and company policies.

Skills

Customer service

Multi-tasking

Team player

Professional appearance

Attendance

Basic computer skills

Job description

FiveStar #3328
501 Ring Road
Elizabethtown, KY 42701, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.