Customer Service Representative #3323

Fivestar; Elizabethtown (KY); On-site; USD 21,000 - 29,000; Full time

Job summary

FiveStar in Elizabethtown, KY is seeking a friendly Customer Service Representative to greet customers, handle sales at the register, and help keep the deli and sales floor inviting.

You will prepare food, maintain stock levels, promote specials, and follow safety rules to ensure a clean, compliant store environment. This role requires reliability, teamwork, and good basic computer skills.

Qualifications

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Conduct sales transactions at the register and handle payment accurately.
• Ensure the deli and sales floor are clean, organized, and well-stocked.
• Prepare quality food using standard equipment according to guidelines.
• Promote store specials and engage with customers to upsell.

Skills

Customer service

Cashiering

Team player

Food service

Job description

FiveStar #3323
482 S. Mulberry
Elizabethtown, KY 42701, USA

Description

• General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.
• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.