Customer Service Representative #7622

FiveStar Food Mart; Paducah (KY); Hybrid; USD 24,000 - 36,000; Full time

Job summary

FiveStar Food Mart is seeking a friendly Customer Service Representative to greet customers, process transactions, and keep the store clean and well stocked.

You will prepare food per FiveStar guidelines, assist customers with specials, restock deli and sales areas, and follow safety rules while providing fast, accurate service in a fast-paced retail environment.

Qualifications

• Customer service oriented with a friendly disposition.
• Ability to multi-task to meet customer needs.
• Professional appearance and a positive attitude.
• Basic computer skills required.

Responsibilities

• Greet and assist customers, process sales transactions at a register.
• Prepare food using equipment per FiveStar guidelines and maintain safety.
• Maintain deli and sales areas, ensuring products are visually appealing and stocked.
• Promote specials and engage in suggestive selling on transactions.
• Keep store clean, including floors, restrooms, and surrounding areas.
• Follow safety rules and comply with local, state, and federal laws.

Skills

Customer service

Multi-tasking

Attentive

Team player

Professional appearance

Basic computer skills

Job description

FiveStar #7622
1415 Lone Oak Road
Paducah, KY 42001, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.