Customer Service Representative #3326

FiveStar Food Mart; Elizabethtown, Northern (KY, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

FiveStar Food Mart in Elizabethtown, KY is seeking a Customer Service Representative to greet customers, process sales, and keep the store clean for a quick, friendly experience.

The role involves stocking, preparing food per guidelines, maintaining deli PAR levels, and promoting specials while ensuring safety and compliance with policies and laws. Flexibility for varied shifts is required.

Qualifications

• Must be at least 18 years old.
• Ability to multi-task to meet customer needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic computer skills.

Responsibilities

• Greet customers and provide FiveStar customer service at the register and in-store.
• Handle fast-paced, accurate sales transactions and correct errors.
• Prepare quality deli/food items using standard equipment and guidelines.
• Maintain deli PAR levels and restock as needed.
• Promote specials and upsell during transactions.
• Clean and merchandise sales areas to keep products visually appealing.

Skills

Customer service

Multi-tasking

Professional appearance

Team player

Basic computer skills

Tools

Cash register/beverage system

Job description

FiveStar #3326
824 E. Dixie
Elizabethtown, KY 42701, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.