Customer Service Representative #2214

FiveStar Food Mart; Campbellsville (KY); On-site; USD 26,000 - 36,000; Full time

Job summary

FiveStar Food Mart in Campbellsville, KY is seeking a Customer Service Representative to greet customers, conduct sales, restock, and keep the store clean and safe. You will handle fast-paced cashier transactions and help customers with a friendly, efficient attitude.

The role involves food service prep with basic equipment, maintaining deli PAR levels, promoting specials, and complying with safety and employment policies.

Qualifications

• Customer service experience or aptitude.
• Ability to multitask to meet customer needs.
• Professional appearance and a positive attitude.
• Team player, honest and dependable with good attendance.
• Basic computer skills for transactions and recordkeeping.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Complete fast-paced sales transactions on a register and handle cash accurately.
• Maintain deli and sales areas to ensure cleanliness and visual appeal.
• Prepare food using standard equipment according to guidelines and safety standards.
• Restock, merchandise, and keep floors, fixtures, and restrooms clean and safe.
• Follow local, state, and federal laws and company policies.

Skills

Customer service

multitask

Professional appearance

Team player

Basic computer skills

Job description

FiveStar #2214
250 Campbellsville Bypass
Campbellsville, KY 42718, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.