Customer Service Representative #3322

Fivestar; Elizabethtown (KY); On-site; USD 24,000 - 32,000; Full time

Job summary

FiveStar is hiring at our Elizabethtown location. Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees, conduct sales transactions, keep the store well stocked and exceptionally clean.

You will greet customers, thank them, make eye contact, and engage to create a welcoming experience. Duties include fast-paced register transactions, accurate handling of voids or misprints, and adhering to food safety standards in the deli.

Qualifications

• Must be at least 18 years old.
• Ability to multi-task to meet customer needs.
• Professional appearance and positive attitude.
• Team player with good attendance.
• Basic computer skills.

Responsibilities

• Greet customers and conduct sales transactions.
• Ensure the store is well stocked and clean.
• Provide friendly customer service and upsell FiveStar specials.
• Operate the register accurately and handle voids or misprints.
• Maintain deli and sales floor merchandising to keep products appealing.

Skills

Multitask

Professional image

Team player

Computer literacy

Job description

FiveStar #3322
1046 N. Mulberry
Elizabethtown, KY 42701, USA

Description

• General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.
• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.