Customer Service Representative #3321

FiveStar Food Mart; Elizabethtown, Northern (KY, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Elizabethtown, KY is seeking a friendly Customer Service Representative to greet customers, handle transactions, and keep the store clean and well stocked. You'll work in a fast-paced environment, display a positive attitude, multi-task across registers and basic computer tasks, and help ensure a welcoming shopping experience for every guest.

Equal opportunity employer; adherence to safety standards and company policies is expected, with shifts including mornings, evenings,

Qualifications

• Provide FiveStar customer service by greeting, thanking customers, eye contact, and engagement.
• Ability to multitask to meet customer needs on a busy shift.
• Maintain professional appearance and positive attitude at all times.

Responsibilities

• Greet, thank, and engage with customers to create a welcoming environment.
• Complete fast-paced, accurate sales transactions on a register and resolve discrepancies.
• Prepare food using fryers, ovens, slicers, and other equipment per guidelines.
• Maintain DELI PAR levels (Cold and Hot) to ensure product availability.
• Promote specials through informed and suggestive selling on every transaction.
• Clean and merchandise sales areas to keep products visually appealing.
• Clean floors, restrooms, parking lots, and surrounding areas.
• Follow safety rules and comply with laws and company policies.

Skills

Customer service mindset

Multi-tasking

Professional appearance

Team player

Basic computer skills

Job description

FiveStar #3321
624 E. Dixie
Elizabethtown, KY 42701, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.