Customer Service Representative - 15159

Novisync Solutions Inc.; Tallahassee (FL); On-site; USD 25,000 - 31,000; Full time

Job summary

Novisync Solutions Inc. is looking for a Customer Service Representative in Tallahassee, Florida. The role involves answering calls from high school and college students regarding Florida scholarships and grants. You will work 40 hours a week, Monday through Friday from 8 AM to 5 PM.

The ideal candidate should possess a high school diploma, stay calm under stress, and be comfortable with computers. Pay is $14.00/hr, providing support to students while ensuring they receive accurate information about scholarships.

Qualifications

• Must have a high school diploma or general education degree (GED).
• Ability to remain calm when dealing with stressed customers.
• Should be comfortable using computers.

Responsibilities

• Answer calls from high school and college students about Florida scholarships.
• Provide information regarding grants available to Florida students.
• Assist users in understanding scholarship processes and requirements.

Skills

Customer Support Experience

Computer Proficiency

Ability to Handle Stress

Education

High school diploma or equivalent

Job description

About the Role

Take the next step in your career with Novisync. Applying for: Customer Service Representative

Position Summary

Customer Service Specialist needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

Compensation

Pay Rate $14.00/hr, Vendor Rate $18.20/hr

Knowledge, Skills and Abilities

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus.

Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.