Customer Service Representative - $12.73 to $13.95/Hr

Georgia Auto Pawn, Inc; Union City (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading firm in the consumer finance industry as a Customer Service Representative. This role offers a fantastic opportunity to kickstart your career with comprehensive training and a clear path for advancement. You'll be the first point of contact for customers, helping them navigate financial products and services. With competitive wages and a supportive team environment, you can thrive in this dynamic role. Enjoy benefits like company-paid health insurance, a 401k program, and generous paid time off. If you're passionate about customer service and eager to grow, this is the perfect opportunity for you.

Benefits

Health, Dental, and Vision Insurance

401k Program

Company Paid Life and Disability Insurance

2 Weeks Paid Vacation

5 Paid Holidays

2 PTO Days

5 Sick Days

40-hour Work Week

Every Sunday Off

Qualifications

• 1+ year of phone sales or call center experience required.
• Must have a passion for customer service and teamwork.

Responsibilities

• Act as the first point of contact for customers.
• Provide financial products and services tailored to customer needs.

Skills

Phone Sales

Customer Service

Sales

Basic Math Skills

Education

High School Diploma or equivalent

Some college or military experience

Job description

Customer Service Representative - $12.73 to $13.95/Hr

Union City, GA

Job Scope:

Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday, and Signature Loan industry.

The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone.

Why should you work with us?

• Start your career with an industry leader where you will receive best-in-class training.
• Be on a fast track to success. We consistently promote from within.
• Work with a team of professionals who will ensure your growth.
• Competitive wages with real advancement opportunities:
• Majority company-paid Health, Dental, and Vision insurance
• 401k Program
• Company Paid Life and Disability Insurance
• 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO days, and 5 Sick days
• 40-hour Work Week – Monday through Saturday
• Every Sunday Off

Preferred Qualities and Experience:

• 1+ year conducting Phone Sales or Call Center Experience.
• 1+ years Customer Service, Sales, Lending, or Collections experience.
• Teamwork mentality developed through team collaboration.
• Some college or military experience.
• Passion for Customer Service.
• Basic math skills and capability to handle numerical tasks.
• Pleasant and inviting phone demeanor.

Minimum Required Education and Qualifications:

• High School Diploma or equivalent.
• Must be able to work 40 hours per week, including Saturdays.
• Satisfactory completion of pre-employment screenings.
• Reliable transportation and a valid Driver’s License.

The above statements are intended to describe the general nature and level of work being performed. They are not an exhaustive list of responsibilities, duties, and skills required.

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