Bilingual Customer Service Representative - $12.73 to $13.95/Hr Norcross, GA

Georgia Auto Pawn, Inc.; Norcross (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Bilingual Customer Service Representative, where you'll be the first point of contact for customers seeking financial solutions. This role offers a unique opportunity to develop your career in the consumer finance industry with an established leader. You'll receive comprehensive training and support while working alongside a dedicated team committed to your growth. Enjoy competitive wages and a range of benefits, including health insurance and paid time off. If you're passionate about customer service and eager to advance your career, this position is perfect for you!

Benefits

Company-paid health insurance

Dental and vision insurance

401k program

Company-paid life and disability insurance

2 weeks paid vacation

5 paid holidays

2 PTO days

5 sick days

Qualifications

• Fluent in English and Spanish preferred.
• At least 1 year in phone sales or call center experience.

Responsibilities

• First point of contact for customers, providing tailored financial products.
• Engaging with customers both in person and over the phone.

Skills

Customer Service

Sales Experience

Bilingual (English/Spanish)

Basic Math Skills

Education

High School Diploma or equivalent

Some college education or military experience

Job description

Bilingual Customer Service Representative - $12.73 to $13.95/Hr

Norcross, GA

Job Scope:

Start your career in the consumer finance industry with an industry leader. We provide the skills and experience needed to build a solid professional career in the Title, Payday, and Signature Loan industry.

The role of Bilingual Customer Service Representative is the first point of contact for our customers. Our representatives learn all aspects of our business to provide the best financial products and services tailored to individual needs. We seek driven individuals capable of multitasking while engaging with customers both in person and over the phone.

Why should you work with us?

• Start your career with an industry leader offering best-in-class training and growth opportunities.
• Fast track to success with internal promotion opportunities.
• Work with a team of professionals committed to your development.
• Competitive wages with real advancement opportunities.
• Benefits include: majority company-paid health, dental, and vision insurance; 401k program; company-paid life and disability insurance; 2 weeks paid vacation, 5 paid holidays, 2 PTO days, and 5 sick days; 40-hour work week from Monday to Saturday; every Sunday off.

Preferred Qualities and Experience:

• At least 1 year in phone sales or call center experience.
• At least 1 year in customer service, sales, lending, or collections.
• Teamwork mentality developed through previous team experience.
• Some college education or military experience preferred.
• Passion for customer service.
• Basic math skills and the ability to communicate effectively over the phone.

Minimum Required Education and Qualifications:

• Fluent in English and Spanish preferred.
• High School Diploma or equivalent required.
• Ability to work 40 hours per week, including Saturdays.
• Satisfactory completion of pre-employment screenings.
• Reliable transportation and a valid driver's license required.

The statements above describe the general nature and level of work performed and are not an exhaustive list of responsibilities, duties, or skills required.

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Authorization and Additional Questions:

• I authorize Georgia Auto Pawn, Inc. to contact me via email *
• Are you referred by a current co-worker known for at least 1 year? *
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• Do you have a High School Diploma or GED? *
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• Are you available to work Saturdays? *
• Are you a U.S. Citizen, lawful permanent resident, or authorized to work in the U.S.? *