Customer Service Representative - $12.73 to $13.95/Hr

Georgia Auto Pawn, Inc; Newnan (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in consumer finance is seeking a Customer Service Representative to join their dynamic team. This role offers an exciting opportunity to start your career with an industry leader, providing best-in-class training and growth opportunities. You'll engage with customers both in person and over the phone, helping them find the right financial solutions. With competitive wages, a supportive team environment, and numerous benefits including health insurance and paid time off, this position is perfect for driven individuals looking to advance their careers in a rewarding field.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Program

Company-paid Life Insurance

Company-paid Disability Insurance

Two Weeks Paid Vacation

Five Paid Holidays

Two PTO Days

Five Sick Days

Qualifications

• 1 year of phone sales or call center experience preferred.
• Passion for customer service and teamwork mentality.

Responsibilities

• Act as the first point of contact for customers, managing multiple tasks.
• Offer financial products and services tailored to customer needs.

Skills

Phone Sales

Customer Service

Basic Math Skills

Teamwork

Education

High School Diploma or Equivalent

Some College Education or Military Background

Job description

Customer Service Representative - $12.73 to $13.95/Hr

Newnan, GA

Job Scope:

Start your career in the consumer finance industry with an industry leader. We provide the skills and experience needed to build a solid professional career in the Title, Payday, and Signature Loan industry.

The role of Customer Service Representative is the first point of contact for our customers. Our representatives learn all aspects of our business and use that knowledge to offer the best financial products and services tailored to our customers' needs. We seek driven individuals capable of managing multiple tasks while engaging with customers in person and over the phone.

Why should you work with us?

• Start your career with an industry leader offering best-in-class training and growth opportunities.
• Fast track to success with internal promotions.
• Work with a team of professionals committed to your development.
• Competitive wages with real advancement opportunities:
• Majority of health, dental, and vision insurance paid by the company
• 401(k) program
• Company-paid life and disability insurance
• Two weeks paid vacation, five paid holidays, two PTO days, and five sick days
• 40-hour work week, Monday through Saturday
• Every Sunday off

Preferred Qualities and Experience:

• At least 1 year of phone sales or call center experience
• At least 1 year of customer service, sales, lending, or collections experience
• Teamwork mentality developed through prior experience
• Some college education or military background
• Passion for customer service
• Basic math skills and capability to perform simple calculations
• Pleasant and inviting phone demeanor

Minimum Required Education and Qualifications:

• High school diploma or equivalent
• Ability to work 40 hours per week, including Saturdays
• Satisfactory completion of pre-employment screenings
• Reliable transportation and valid driver's license

The above statements describe the general nature and level of work performed. They are not an exhaustive list of responsibilities, duties, or skills required.

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