Bilingual Customer Service Representative - $12.73 to $13.95/Hr

Georgia Auto Pawn, Inc; Norcross (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Bilingual Customer Service Representative, where you will be the first point of contact for customers seeking financial solutions. This role offers a fantastic opportunity to start your career in the consumer finance industry, backed by best-in-class training and a supportive team environment. With competitive wages and a clear path for advancement, you will engage with customers both in person and over the phone, ensuring their needs are met with professionalism and care. Enjoy a work-life balance with Sundays off and a comprehensive benefits package, including health insurance and paid time off.

Benefits

Health, Dental, and Vision Insurance

401k Program

Company-paid Life and Disability Insurance

Two weeks paid vacation

Five paid holidays

Two PTO days

Five sick days

Qualifications

• Fluent in English and Spanish is required.
• Must have reliable transportation and a valid Driver’s License.

Responsibilities

• Serve as the first point of contact for customers.
• Provide tailored financial products and services.

Skills

Phone Sales Experience

Customer Service

Basic Math Skills

Teamwork

Education

High School Diploma or equivalent

Some college or military experience

Job description

Bilingual Customer Service Representative - $12.73 to $13.95/Hr

Norcross, GA

Job Scope:

Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday, and Signature Loan industry.

The role of Bilingual Customer Service Representative is the first point of contact for our customers. Our representatives learn all aspects of our business to provide the best financial products and services tailored to individual needs. We seek driven individuals capable of handling multiple tasks while engaging with customers both in person and over the phone.

Why should you work with us?

• Start your career with an industry leader and receive best-in-class training.
• Be on a fast track to success with opportunities for internal promotion.
• Work with a team of professionals committed to your growth.
• Enjoy competitive wages and real advancement opportunities.

• Majority company-paid Health, Dental, and Vision insurance
• 401k Program
• Company-paid Life and Disability Insurance
• Two weeks paid vacation, five paid holidays, two PTO days, and five sick days
• 40-hour work week – Monday through Saturday
• Every Sunday off

Preferred Qualities and Experience:

• At least 1 year of Phone Sales or Call Center experience
• At least 1 year of Customer Service, Sales, Lending, or Collections experience
• Strong teamwork mentality
• Some college or military experience
• Passion for Customer Service
• Basic math skills and capability to perform calculations
• Pleasant and inviting phone demeanor

Minimum Required Education and Qualifications:

• Fluent in English and Spanish
• High School Diploma or equivalent
• Ability to work 40 hours per week, including Saturdays
• Satisfactory completion of pre-employment screenings
• Reliable transportation and a valid Driver’s License

The above statements describe the general nature and level of work performed. They are not an exhaustive list of responsibilities, duties, and skills required.

Apply for this job

* indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually or upload a file (pdf, doc, docx, txt, rtf)

I authorize Georgia Auto Pawn, Inc. to send me correspondence via email at the address provided *

Are you referred by a current co-worker known for at least 1 year? *

If yes, co-worker's name:

Do you have a High School Diploma or GED? *

Do you have a valid driver’s license? *

Do you have reliable transportation? *

Are you available to work Saturdays? *

Are you a U.S. citizen, national, or authorized to work in the U.S.? *