Customer Service Representative 1

Integrated Resources Inc.; Phoenix (AZ); On-site; USD 20,664 - 27,552; Full time

Job summary

Integrated Resources, Inc. is seeking a Customer Service Representative 1 in Phoenix, AZ, for a 3-month duration. The role requires at least 1 year of experience in customer service, notably in a call center. Successful candidates should have strong analytical skills and a customer-focused attitude to maintain service quality and meet departmental metrics.

Qualifications

• Minimum of 1 year in customer service, specifically in a call center environment.
• Ability to meet and maintain call quality, accuracy, and established department metrics.

Skills

Analytical skills

Customer-focused attitude

Service-oriented attitude

Basic computer skills

Job description

Integrated Resources, Inc. is a premier staffing firm recognized as one of the tri-state's most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy, and Nursing.

Job Description

Title: Customer Service Representative 1

Location: Phoenix, AZ

Duration: 3 months

Responsibilities:

• Minimum of 1 year in customer service, specifically in a call center environment.
• Possess analytical skills.
• Customer-focused and service-oriented attitude.
• Basic computer skills.
• Ability to meet and maintain call quality, accuracy, and established department metrics.