Customer Service Representative

The Juris Agency; Warrenton (OR); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Flexible Schedule

Equipment Provided

Bonus Opportunities

Team Building Luncheons

Job summary

Darlene Warren Farmers Insurance in Warrenton, Oregon, seeks a customer-focused individual for a Part-Time Customer Service Representative with Full Time Potential. You will provide top-notch service, address customer queries, and build rapport with clients.

The role offers hands-on training, a Mon-Fri schedule, and opportunities for career growth; a flexible schedule and equipment are provided, with bonus possibilities based on performance.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask, follow-through and follow-up.
• Professional phone etiquette.
• Genuine willingness to learn, be intuitive and resourceful, and coachable.

Responsibilities

• Process customer policy change requests.
• Secure all trailing documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Greet customers entering the office in a friendly and helpful manner.
• Take premium payments from customers.
• Verify phone numbers, addresses and emails with customers and update information.

Skills

Communication skills

Multitasking

Phone etiquette

Positive attitude

Coachable

Job description

Job Description

Are you looking to grow? So are we! Darlene Warren Farmers Insurance in Warrenton, Oregon, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Part-Time Customer Service Representative with Full Time Potential. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you.

Benefits

• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Flexible Schedule
• Equipment Provided
• Bonus Opportunities
• Team Building Luncheons

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.
• Professional phone etiquette.