Customer Service Representative

Jobtailor

Wantage (NJ)

On-site

USD 21,000 - 25,000

Full time

13 days ago

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

U-Haul in Wantage, NJ seeks a customer-focused associate to assist customers with products and services, manage rentals with U-Scan tech, and handle equipment like trucks, trailers, and forklifts. You’ll ensure safety, inspect gear, and support sales through education and service excellence.

Roles include loading and unloading tasks, propane filling, hitches installation, and ongoing training through U-Haul University to maintain high service standards.

Qualifications

Valid driver’s license and a good driving record.
High school diploma or equivalent.
Ability to lift and move equipment weighing at least 50 lbs.
Ability to work around moving parts and fumes or irritant chemicals.
May need to use protective gear such as masks, goggles, gloves.
Propane-filling certification offered upon employment.
Forklift certification offered upon employment.
U-Haul nicotine policy applies in applicable states.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept returned rental equipment.
Install hitches and trailer wiring.
Fill propane.
Drive a forklift.
Participate in ongoing U-Haul education through U-Haul University.
Perform other duties as assigned.

Skills

Customer Service

U-Scan Technology

Forklift Operation

Propane-Filling Certification

Valid Driver's License

Education

High School Diploma or Equivalent

Tools

Forklift

U-Scan Technology

Job description

Assist customers inside and outside a U-Haul center with U-Haul products and services

Use smartphone-based U-Scan technology to manage rentals and inventory

Move and hook up U-Haul trucks and trailers

Clean and inspect equipment on the lot, including checking fluid levels

Answer questions and educate customers regarding products and services

Prepare rental invoices and accept returned rental equipment

Install hitches and trailer wiring

Fill propane

Drive a forklift

Participate in ongoing U-Haul education through U-Haul University

Perform other duties as assigned

Requirements

Valid driver’s license and ability to maintain a good driving record

High school diploma or equivalent

Ability to move equipment weighing a minimum of 50 lbs., assisted or unassisted

Ability to work around moving parts, machines, fumes, or irritant chemicals

May need to use protective clothing or gear such as masks, goggles, gloves, or shields

Propane-filling certification offered through U-Haul upon employment

Forklift certification offered through U-Haul upon employment

U-Haul will not hire or re-hire nicotine product users in applicable states

Ability to perform physical tasks including standing for long periods, moving indoors and outdoors, and reaching objects at varying heights

Core Competencies

Demonstrates strong customer service skills while assisting with U-Haul products and services, alongside the ability to perform physical tasks and operate equipment safely. Proficient in using U-Scan technology for managing rentals and inventory, with a focus on safety and compliance.

Highest-signal resume keywords