Customer Service Representative

Tessco, LLC; Utah; On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401K with company match

Tuition subsidy

Casual dress code

Job summary

DiscountCell in Provo, Utah is seeking a Customer Service Representative for a part-time, on-site role. You will enter and release customer orders, handle phone orders, and provide order-status updates, while supporting packaging and shipping tasks.

The position offers a casual dress code, a friendly work environment, and opportunities to grow. Typical hours are Monday through Friday, 11 am to 5 pm; compensation ranges from $16.00 to $18.00 per hour, with 401K matching and tuition subsidy

Qualifications

• Typing speed of at least 45 wpm.
• Familiarity with Windows operating system.
• Self-starter with initiative.
• Able to learn quickly and adapt to tasks.

Responsibilities

• Enter and release customer orders for shipment.
• Answer incoming phone calls to assist with placing orders or questions.
• Keep customers updated on order status.
• Assist in packaging and shipping of orders.
• Work on additional projects as needed.

Skills

Typing speed

Windows OS

Self-starter

Quick learner

Job description

Provo, Utah, United States

Position Title: Customer Service Representative

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives.

Building Our Wireless World, Together.

An exciting career as a Customer Service Representative is available at DiscountCell! This is a part-time opportunity and is located on-site in our Provo, Utah location. Hours: M-F, 11 am - 5 pm.

The Customer Service Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other projects as directed. There is no telemarketing involved with the job. Time spent on the phone is either answering incoming customer calls or returning calls when customers request a call back. We have a casual dress code and great working environment.

Responsibilities:

• Enter and release customer orders for shipment.
• Answer incoming phone calls to assist customers with placing orders or answering product questions.
• Assist in keeping customers up to date regarding their order status.
• Assist in the packaging and shipping of customer orders.
• Work on additional projects as needed.

Requirements:

• Prefer typing speed of at least 45 wpm
• Familiarity with Windows operating system
• Self-Starter
• Able to learn quickly

Compensation: $16.00 - $18.00 / hour

Why Join Our Team?

• Great company culture
• 401K with a company match to help you invest in your future
• Hone your skills or learn new ones with tuition subsidy

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal employment opportunity, including veterans and individuals with disabilities.