Customer Service Representative

Tessco, LLC; Provo (UT); Vor Ort; USD 22.000 - 25.000; Teilzeit

Benefits dieser Stelle

Great company culture

401K with company match

Tuition subsidy

Zusammenfassung

Tessco, LLC in Provo, UT is hiring a part-time Customer Service Representative on-site. You will enter and release orders for shipment, assist customers by phone, and help with order updates. Casual dress code and supportive team.

Hours are Monday through Friday, 11 am to 5 pm. The role offers a friendly culture, 401(k) match, and tuition subsidy to grow your skills.

Qualifikationen

• Typing speed of at least 45 wpm.
• Familiar with Windows operating system.

Aufgaben

• Enter and release customer orders for shipment.
• Answer incoming calls to assist customers with placing orders or product questions.
• Keep customers updated on their order status.
• Assist in packaging and shipping of customer orders.
• Work on additional projects as needed.

Kenntnisse

Typing speed 45 wpm

Windows OS

Jobbeschreibung

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives.

An exciting career as a Customer Service Representative is available at DiscountCell! This is a part-time opportunity and is located on-site in our Provo,Utah location. Hours: M-F, 11 am - 5 pm.

The Customer Service Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other projects as directed. There is no telemarketing involved with the job. Time spent on the phone is either answering incoming customer calls or returning calls when customers request a call back. We have a casual dress code and great working environment.

Responsibilities:

• Enter and release customer orders for shipment.
• Answer incoming phone calls to assist customers with placing orders or answering product questions.
• Assist in keeping customers up to date regarding their order status.
• Assist in the packaging and shipping of customer orders.
• Work on additional projects as needed.

Requirements:

• Prefer typing speed of at least 45 wpm
• Familiarity with Windows operating system

Compensation: $16.00 - $18.00 / hour

Why Join Our Team?

• Great company culture
• 401K with a company match to help you invest in your future
• Hone your skills or learn new ones with tuition subsidy

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Tessco, LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.