Customer Service Representative

GetWireless; Provo (UT); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401K match

Tuition subsidy

Great culture

Job summary

GetWireless is seeking a part-time Customer Service Representative for our on-site Provo, Utah location. You will enter and release customer orders, assist customers by phone, and provide updates on order status while supporting packaging and shipping tasks.

Ideal candidates have strong typing (45 wpm) and familiarity with Windows. We offer a casual environment, great culture, and growth incentives through education benefits and a 401K match.

Qualifications

• Typing speed of at least 45 wpm.
• Familiarity with Windows operating system.

Responsibilities

• Enter and release customer orders for shipment.
• Answer incoming phone calls to assist customers with placing orders or questions.
• Keep customers updated on order status.
• Assist in packaging and shipping of customer orders.
• Work on additional projects as needed.

Skills

Typing 45 wpm

Windows OS

Job description

GetWireless is a leading Value-Added Distributor of cellular solutions that connect the Internet of Things. By supporting a strong portfolio of embedded modules, end-device modems, intelligent gateways, and signal boosters, GetWireless is able to supply the most advantageous cellular solution for each new IoT application.

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives.

An exciting career as aCustomer Service Representativeis available at DiscountCell!This is a part-time opportunity and is located on-site in our Provo,Utah location. Hours: M-F, 11 am - 5 pm.

The Customer Service Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other projects as directed. There is no telemarketing involved with the job. Time spent on the phone is either answering incoming customer calls or returning calls when customers request a call back. We have a casual dress code and great working environment.

Responsibilities:

• Enter and release customer orders for shipment.
• Answer incoming phone calls to assist customers with placing orders or answering product questions.
• Assist in keeping customers up to date regarding their order status.
• Assist in the packaging and shipping of customer orders.
• Work on additional projects as needed.

Requirements:

• Prefer typing speed of at least 45 wpm
• Familiarity with Windows operating system

Compensation: $16.00 - $18.00 / hour

Why Join Our Team?

• Great company culture
• 401K with a company match to help you invest in your future
• Hone your skills or learn new ones with tuition subsidy

GetWireless, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.