Customer Service Representative

Ondrick Agency; United States; Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

Training provided

Mentorship

Lead systems and ongoing support

Job summary

Ondrick Agency is hiring remote Customer Service/Sales Representatives to assist individuals and families exploring life insurance and financial protection options. You will connect with prospective clients, assess needs, explain coverage options, and guide them through the decision and application process.

The role includes life insurance sales responsibilities with performance-based compensation. No prior insurance or sales experience is required.

Qualifications

• Strong verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Comfortable speaking with people by phone or video.
• Professional, dependable, and client-focused.
• Organized and able to manage follow-up independently.
• Coachable and willing to learn.

Responsibilities

• Communicate with prospective clients by phone or video.
• Ask questions to understand individual needs and priorities.
• Explain available life insurance and financial protection options.
• Help clients review coverage and complete applications.
• Maintain organized follow-up and ongoing communication.
• Build strong, professional client relationships.

Skills

Excellent communication

Interpersonal skills

Phone/video demeanor

Client-focused

Organization

Job description

This is truly a position that allows you time freedom, money freedom, and the ability to help others.

We’re hiring remote Customer Service/Sales Representativesto work with individuals and families who have requested information about life insurance and financial protection options.

You’ll connect with prospective clients, learn about their needs, explain available coverage options, and provide professional guidance throughout the decision and application process.

This position includes life insurance sales responsibilities and performance-based compensation. No previous insurance or sales experience is required. Training, licensing guidance, mentorship, and ongoing support are provided.

What You’ll Do

• Communicate with prospective clients by phone or video
• Ask questions to understand individual needs and priorities
• Explain available life insurance and financial protection options
• Help clients review coverage and complete applications
• Maintain organized follow-up and ongoing communication
• Build strong, professional client relationships

What We’re Looking For

• Strong verbal and written communication skills
• Strong interpersonal and relationship-building skills
• Comfortable speaking with people by phone or video
• Professional, dependable, and client-focused
• Organized and able to manage follow-up independently
• Coachable and willing to learn

Training & Support

Team members receive structured training, product education, licensing guidance, mentorship, and continued development.

What You Can Expect

• Access to interested prospective clients and established lead systems
• Ongoing training and mentorship
• Opportunities for long-term growth and leadership

Compensation

This is a 1099 independent contractor position with performance-driven compensation and bonuses.